Sunday, December 19, 2010

Excellent Opportunity for the position of Cargo Revenue Manager(CCRM), 5-10 years exp, Mumbai, Mumbai Suburbs


Position : CCRM - Manager

Grade : M3

Department : Cargo

Job Description:

Manage and leads activities for a 24/7 Cargo Revenue Management operations group.

Management of day to day operational activities, including but not limited to actual vs. booked weight/volume variances, aircraft upgrades/downgrades, flight cancellations, off scheduled operations and RFS trucking network. Manage the transformation of CCRM Pricing & Planning decisions into CCRM Operations planning to influence prioritization of yield and Load factor. Ensure communication and transparency as one group with common goal. Consolidate and provide operational feedback to CCRM team so adjustments can be made to Cargospot and improve forecasting performance.

Manager – CCRM:

1. Manage and Lead activities of 24/7 Cargo Revenue Management to achieve revenue plans.

2. Lead CCRM team in support of Sales queries, operations and customer requirements due to AWB/ shipments being rebooked and/or re-routed for adhoc operational issues.

3. Ensure team implements daily activities of optimization on our flights to ensure flights are optimized and meet monthly target.

4. Communicate with customers, sales and operations flight planning team to co-ordinate daily operations plan and recovery logistics execution to maintain productivity and ser vice quality maximizing yields, verifying worldwide selling rates.

5. Consolidate feedback data to CCRM team and operations team to ensure utilization and maintain load factor targets.

6. Based on live flight management knowledge forecast market trends, distribute capacity to internal, external GSSA, offline stations and interline partners.

7. Coach and develop team members in order to raise their analytical skills and bring analytical culture to their performance and to build a professional team in future.

8. Provide essential inputs for automation for transparency and accuracy procure analytical work to optimize the flight capacity and utilization and simplify business procedures within the department.


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